Exchanges and Returns

We want to make sure you love our pieces. If you'd like a different size, or choose another direction altogether, we are here to help, just get in touch with us.

If you want to return or exchange something, just drop us an email at hello@theknottyones.com. Please include your order number and the reason for your return/ exchange. We'll happily accept unworn, unwashed and unaltered merchandise in sellable condition with original tags attached for a full refund or exchange shipped out within 14 days of you receiving the item. An item can be exchanged once free of charge, but all return shipment costs remain the customers' duty.

Please note that all sale and custom-sizing items are on final sale, meaning they cannot be returned, refunded, exchanged or altered. 

Orders placed from November 18th to December 31st (inclusive) will be eligible for returns until January 31st, 2023.