Shipping and Customs

SHIPPING 

All in-stock knits are dispatched within 3 working days.

 

Have a handmade piece in your order? They are made-to-order by our kick-ass knitter team; some handmade products might take up to 14 business days to make.

 

We will notify you when your order has been picked up by the courier.

Shipping times can vary, but here is rough guide.

Note that during community sale period (10th - 17th June 2024) we are offering free worldwide shipping.

Country Delivery Method  Order Value (EUR) Price (EUR)
European Union Standard Shipping (4-7 days) Above €150 Free
Standard Shipping (4-7 days) Below €150 9
Express Shipping (1-3 days) All Orders 9
United Kingdom Standard Shipping (4-6 days) Above €150 Free
Standard Shipping (4-6 days) Below €150 9
Express Shipping (1-3 days) All Orders €14
United States & Canada Standard Shipping (4-7 days) Above €150 Free
Standard Shipping (4-7 days) Below €150 €7
Express Shipping (1-3 days) All Orders €9
Australia & New Zealand Standard Shipping (4-7 days) Above €150 Free
Standard Shipping (4-7 days) Below €150 €10
Express Shipping (1-3 days) All Orders €19
Asia Standard Shipping (4-7 days) Above €150 Free
Standard Shipping (4-7 days) Below €150 €9
Express Shipping (1-3 Days) All Orders €25
Lithuania Express Shipping (1-3 days) All Orders Free
Russian Federation, Ukraine, Azerbaijan, Georgia Please note that at the moment, we are unable to ship orders with our carriers to these countries.

Orders are processed from Monday to Friday. Any orders placed after 3PM EET will be processed the next business day (not including weekends and public holidays).

 

CUSTOMS 

The Knotty Ones is responsible for the customs duty and customs clearance fee. For more information about customs for United Kingdom, please read full Terms of Services here.