SHIPPING
It’s Black Friday season, please allow up to 7 working days for order processing. Thanks for your patience, we promise it’ll be worth the wait.
Have a handmade piece in your order? Those items are made-to-order by our incredible knitter team. Handcrafted products may take up to 14 business days to complete before shipping.
We will notify you when your order has been picked up by the courier.
Shipping times may vary depending on the destination and delivery method, but here is a rough guide.
| Country | Delivery Method | Order Value (EUR) | Price (EUR) |
| European Union | Standard Shipping (4–7 days) | Under €250 | €9 |
| Standard Shipping (4–7 days) | Above €250 | Free | |
| Express Shipping (1–3 days) | All Orders | €25 | |
| United Kingdom | Standard Shipping (4–7 days) | Under £250 | £9 |
| Standard Shipping (4–7 days) | Over £250 | Free | |
| Express Shipping (1–3 days) | All Orders | £25 | |
| International | Standard Shipping (4–7 days) | Under $300 | $10 |
| Standard Shipping (4–7 days) | Over $300 | Free | |
| Express Shipping (1–3 days) | All Orders | $25 | |
| Asia | Standard Shipping (4–7 days) | Under $300 | $10 |
| Standard Shipping (4–7 days) | Over $300 | Free | |
| Express Shipping (1–3 days) | All Orders | $25 | |
| Lithuania | Express Shipping (1–3 days) | All Orders | Free |
| Russian Federation, Ukraine, Azerbaijan, Georgia | Shipping unavailable | — | — |
Orders are processed from Monday to Friday. Any orders placed after 12PM EET will be processed the next business day (not including weekends and public holidays).
CUSTOMS
The Knotty Ones covers all customs duties and taxes for orders shipping outside the European Union. Delivery is completely hassle-free - no extra fees when your order arrives.
