Shipping

Please note that all items are knitted by hand by our kick-ass knitters and therefore each item is unique. One knit alone can take anywhere between 2 to 4 full days for a knitter to craft. While most orders are shipped the next business day, some colors and sizes are made to order, hence can take up to 9 business days for your new knit to be picked from our knitters by DHL. Once your order is shipped, we estimate you will receive your order within 1-5 business days of its ship date, depending on a shipping method you picked. Shipping times may vary, but rest assured we work our hardest to get you your order as quickly as possible.

We offer free standard shipping worldwide on orders above 100 EUR. 

Returns & exchanges

We want to make sure you love our pieces. If you'd like a different size, or choose another direction altogether, we are here to help, just get in touch with us.

If you want to return something, just drop us an email at info@theknottyones.com. Please include your order number and the reason for your return. We'll happily accept unworn, unwashed and unaltered merchandise in sellable condition with original tags attached for a full refund shipped out within 5 business day of you receiving the item.

Please note that all sale and custom-sizing items are on final sale.